Got Questions? We've Got Answers!
1. How soon can I expect to receive my UTV/ATV accessories?
Upon providing the correct shipping information during checkout, your order will be dispatched within 2 business days.
For shipping within the continental United States, orders above $39 qualify for free shipping.
The estimated delivery time for your item is 5 to 7 business days.
2. What is your refund policy for UTV/ATV accessories?
You have a 30-day window after receiving your UTV/ATV accessory to request a return.
To be eligible for a return, the item must be in its original condition - unworn, unused, with tags, and in the original packaging.
Please ensure you have the receipt or proof of purchase for the return process.
3. How can I track my order status?
To check the current status of your order, please check this page and enter your Order ID in the provided box on our website.
4. What is the warranty policy for purchased products?
We offer a warranty period ranging from 3 months to 1 year, depending on the specific product.
If you encounter any quality issues within this period, kindly provide us with the order number and relevant photos or videos of the damaged product for verification, and we will handle the matter for you.
5. I'm having trouble with the installation of my UTV/ATV accessory. What should I do?
We understand that installing UTV/ATV accessories might pose some challenges. Don't worry; we've got you covered! If you're looking for installation guidance, we recommend visiting the corresponding product page on our website. Many of our products have detailed installation videos to assist you every step of the way.
In the rare event that you cannot find an installation video for your specific accessory, please don't hesitate to reach out to us. Our team is more than happy to answer any questions or provide guidance to ensure a successful installation. Simply contact us at hello@autvpro.com, and we'll be prompt in assisting you.
6. Who is A & UTV PRO, and why should I choose your products?
A & UTV PRO is a team of dedicated UTV and ATV enthusiasts who understand the needs of UTV and ATV owners.
We provide high-quality aftermarket parts and accessories, specifically catering to Can-Am, Polaris, and Honda models.
Choosing A & UTV PRO means becoming part of our community, where we value long-lasting relationships with our customers.
Our exceptional customer service and support extend beyond the purchase, and we are here to assist you with any questions or concerns you may have about installation, functionality, or warranties.